Ultra66 Privacy Policy — Protection of User Personal Information
This Privacy Policy explains how ultra66 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia. We are committed to handling your data responsibly and transparently.
Effective date: 1 January 2026. Continued use of the ultra66 platform constitutes your acceptance of this policy.
What Information Do We Collect From You?
Ultra66 collects personal information necessary to provide a safe and fully functional platform experience. The types of information collected include:
- Full name, date of birth, and gender;
- Email address and mobile phone number;
- Encrypted username and password;
- A copy of your identification document for verification purposes (national ID or passport).
- Local Malaysian bank account details for processing deposits and withdrawals in Malaysian Ringgit (RM);
- Digital wallet account number (where applicable);
- MYR deposit and withdrawal transaction history;
- Records of betting and gaming activity within the platform.
- IP address and approximate location derived from IP;
- Device type, operating system, and browser version;
- Screen resolution and device language settings;
- Access timestamps and pages visited within the platform.
- Session cookies to maintain login status;
- Preference cookies to save user interface settings;
- Aggregated and anonymised platform usage analytics;
- Information related to how users interact with platform features.
How Is Your Information Used?
Ultra66 uses collected information solely for purposes related to the provision and improvement of platform services. The primary purposes for data use include:
- Account Management: Creating, verifying, and maintaining user accounts; processing login requests and password recovery;
- Financial Transaction Processing: Processing deposits, withdrawals, and gaming transactions in MYR; maintaining accurate financial records;
- Identity Verification & Compliance: To meet anti-money laundering (AML) requirements and verify user age eligibility;
- Customer support: Responding to enquiries, resolving technical issues, and providing account-related assistance;
- Platform security: Detecting suspicious activity, preventing fraud, and protecting the integrity of the system;
- Service improvement: Analysing aggregated usage patterns to improve the user experience and ultra66 platform features.
Ultra66 does not use your personal information for third-party marketing purposes without your explicit consent.
How Is Your Data Stored & Protected?
The security of user data is ultra66's top priority. All personal and financial information is stored on servers protected to current industry security standards. The safeguards we have in place include:
- SSL/TLS encryption for all communications between user devices and ultra66 servers;
- Passwords are stored in hashed form using modern cryptographic algorithms — we never store passwords in plain text;
- Strict access controls ensuring only authorised personnel can access user data for legitimate operational purposes;
- Continuous system monitoring to detect and respond to security threats;
- Payment information is processed through channels that comply with financial data security standards.
User data is retained for as long as the account remains active and for any period required to meet legal and compliance obligations. Once an account is closed, data will be deleted in accordance with established procedures within a reasonable timeframe.
Is Your Information Shared with Third Parties?
Ultra66 does not sell, rent, or disclose users' personal information to third parties for marketing or commercial purposes. However, there are limited situations where data sharing is required:
Ultra66 works with third-party service providers for technical functions such as payment processing and server hosting. These providers only receive the data necessary for their specific function and are bound by strict confidentiality agreements.
We may disclose information where required by applicable Malaysian law, a valid court order, or a legitimate request from a competent authority. Any such disclosure will be made only to the extent required by law.
In cases involving investigations into fraud, money laundering, or suspected illegal activity, ultra66 reserves the right to share relevant information with the appropriate authorities to fulfil our compliance obligations.
Your Rights as a User & How to Contact Us
As an ultra66 user, you have the following rights regarding your personal information:
You may request a copy of the personal information we hold about you at any time.
If any of your information is inaccurate or out of date, you have the right to request a correction through your account.
You may request the deletion of your data under certain circumstances, subject to any legal and compliance requirements that remain in force.
Changes to This Privacy Policy
Ultra66 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, services, or applicable legal requirements. Users will be notified of any material changes through the platform. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
How to Contact Us
For any enquiries, requests, or complaints regarding this Privacy Policy, please reach out to the ultra66 support team through the following channels:
- Email: [email protected]
- Via the in-account support chat
- Visit the our FAQ for general guidance and quick answers
We will endeavour to respond to all privacy-related enquiries within a reasonable timeframe.